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Contact Pepsi Customer Service

How to Reach a Person at Pepsi

Verified Contact Information

Toll-Free Number:

  • 1-800-433-2652
Call Now
Send Message

Investors/ Franchising:

  • 1-914-253-3055
    Shareholder Relations

Legal:

  • 1-833-548-0119
    CCPA Inquiries

Investors/ Franchising:

investor@pepsico.com

Legal:

copyrights@pepsico.com
Copyright Infringement Inquiries

Media:

mediarelations@pepsico.com
pepsicomediarelations@pepsico.com

Pepsi Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Pepsi Phone Number
1 (800) 433-2652
Average Hold Time
00:02:50
Average Calls duration
2 minutes
Most Popular Pepsi Email Address
Copyrights@pepsico.com
Pepsi Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (33% reported full resolution)
View full overview

How to Contact Pepsi Customer Service?

Most Popular Number:

(800) 433-2652
Total calls: 6 816 Issues resolved: 740 Last call: Jun 9, 2026

The primary toll-free helpline for Pepsi phone customer service is (800) 433-2652. This number is open to any customer in the United States or Canada seeking assistance from Pepsi representatives. Customer service operates Monday through Friday, from 9:00 AM to 5:00 PM Eastern Time. Dialing this number enables customers to engage with an agent directly for assistance with Pepsi products, deliveries, payments, or account matters. The toll-free hotline facilitates convenient access to live support from Pepsi, ensuring prompt resolution of customer inquiries and concerns.

Pepsi customer service corporate headquarters can be pinpointed at 700 Anderson Hill Road, Purchase, New York 10577. This site is the central hub for Pepsi's executive offices and worldwide business activities. Individuals may find it necessary to connect with the headquarters for diverse purposes, including lodging complaints, seeking information about company policies and initiatives, or dispatching critical documents demanding authentication. Safeguarding the precise location of the headquarters is vital to guarantee the delivery of significant correspondence to the designated internal departments within PepsiCo.

The primary customer service email at PepsiCo about investor questions is investor@pepsico.com. Any Pepsi customer who prefers communicating electronically rather than calling can use this email address. When emailing this address, clearly specify the reason for the message, including any relevant details about a recent order or issue, and provide the best contact details. A Pepsi customer service team member will then respond within two business days to address customer needs and work to resolve problems reported over email.

Pepsi customer service operations unfold Monday through Friday, spanning 9:00 AM to 5:00 PM Eastern Time. Within this timeframe, clients can dial the toll-free number or dispatch inquiries via email, gaining access to real-time assistance from a live agent. While online order placements persist around the clock, the stipulated business hours guarantee the presence of support personnel for immediate aid. Engaging with Pepsi's customer support within their daily operational timeframe is recommended to garner the swiftest response.

PissedConsumer Club

Contact Information

Pepsi Website:

Pepsi Help Center:

Corporate Office Address:

PepsiCo, Inc.
700 Anderson Hill Road
Purchase, New York 10577
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm (ET)

More contact details

Summary of Pepsi Customer Service Calls

7.8K TOTAL
CALLS
02:18 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pepsi?

Product/ Service Question:

  • “Cooler is not working”
  • “[PERSON_NAME] general store Pepsi fridge cooling complain cooling nh kr raha”
  • “Freez Problem”

Request for Information Question:

  • “Need a retail support”
  • “New Free related”
  • “Place order for my canteen material.”

Staff Question:

  • “Service [PERSON_NAME]”
  • “Equipment Service”
  • “Fridge service”

Employment Question:

  • “To apply for a job”
  • “I want a job”
  • “Job issues”

Return/ Replace Question:

  • “Papsi Fridge change”
  • “Return”
  • “Cheaqe no return”

Shipping and Delivery Question:

  • “Cooler not received but email received the cooler have received”
  • “Pepsi is not delivering pepsi to local family dollar nampa [GEOGRAPHIC_DATA]”
  • “Not delivering pop to gianttiger for there sale flyer could be 3 days after the sale starts this is a constant issue please call me”

Website/ Application Question:

  • “Onsite dispenser repair”
  • “Need to install pepsi counter”
  • “Fredge installation”

Payments and Charges Question:

  • “Pepsi machine took my money”
  • “Billing”
  • “Bill”

Account Question:

  • “I need to open up account”
  • “Open a new account”
  • “Register a new account”

Refund Question:

  • “To get a refund for my 5X24 cases of flat pepsi”
  • “Refund”
  • “My mony is note refund”

Activation/ Cancellation Question:

  • “Need busses paint to renew the busses of a public sector university with Pepsi branding / advertisement”
  • “Mla portal RSA Token Activation”

Cards Question:

  • “I used my card 20 minutes ago to buy juice drink 3 times & my drinks didn't come out,so my card is charged $9.00 without my drinks.How so I get my refund?”
  • “$4 fee for using my card”

Other Question:

  • “Najmo store [GEOGRAPHIC_DATA] qasba colony fridge cooling nh kr raha”
  • “Stock lena hai”
  • “Can busted in case”

Compare Pepsi Customer Service To

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