Contact Pepsi Customer Service
Pepsi Phone Numbers and Emails
Toll-Free Number:
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(800) 433-2652
Investors/ Franchasing:
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(914) 253-3055Shareholder Relations
Legal:
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(833) 548-0119CCPA Inquiries
Pepsi Emails:
How to Contact Pepsi Customer Service?
Most Popular Number:
| Total calls: 6 378 | Issues resolved: 681 | Last call: May 17, 2025 |
Pepsi Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pepsi Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pepsi is 8004332652. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 63% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Pepsi may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pepsi Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pepsi is 8004332652. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 63% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Pepsi may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Pepsi mainly because of product/ service, request for information and staff.
33% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Pepsi is Copyrights@pepsico.com. 45% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Pepsi Website:
Pepsi Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm (ET)
Pepsi Customer Service Reviews
I do enjoy drinking diet pepsi over drinking diet coke but it seems like I get flat pepsi products way more than coca cola. Even the best buy date on the boxes was still good buDisappointing.
3 different vendors said I need to contact pepsi dorectly.
I haven't received any kind of a response from the company and it's been over a week. Dissapointing.
I called the customer service representative and he got a maintainence guy the same day; unfortunately, his work ended up coming undone in the night. I had to remove the front casing myself to rescure the tab on top of that silver cylinder in order to make it normal again.
now it works. thanks pepsico ;D
there never enough in store that is demand with smaller display space. in the store at the check-out and I don't drink Pepsi zero .
How Good is Pepsi's Customer Service?
Summary of Pepsi Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pepsi?
Product/ Service Question:
- “Freeze lagwane ke liye”
- “Pepsi coolar not working”
- “My fridge is not working”
Request for Information Question:
- “Diet Doctor pepper can in a diet Pepsi pack .”
- “Information of fridge”
- “Information”
Staff Question:
- “Fridge service”
- “Staff complaint”
- “Need service”
Employment Question:
- “Job apply”
- “Job”
- “Dustubter”
Shipping and Delivery Question:
- “Pepsi is not delivering pepsi to local family dollar nampa idaho”
- “Not delivering pop to gianttiger for there sale flyer could be 3 days after the sale starts this is a constant issue please call me”
- “Package”
Return/ Replace Question:
- “Change lines”
- “Pepsi refrizrator replacement”
- “Change to refrigerator”
Website/ Application Question:
- “Onsite dispenser repair”
- “Need to install pepsi counter”
- “Fredge installation”
Payments and Charges Question:
- “Payment extra”
- “Fraud on the name of Pepsi”
- “Over charge”
Account Question:
- “I need to open up account”
- “Open a new account”
- “Register a new account”
Refund Question:
- “To get a refund for my 5X24 cases of flat pepsi”
- “Refund”
- “My mony is note refund”
Activation/ Cancellation Question:
- “Need busses paint to renew the busses of a public sector university with Pepsi branding / advertisement”
- “Mla portal RSA Token Activation”
Cards Question:
- “I used my card 20 minutes ago to buy juice drink 3 times & my drinks didn't come out,so my card is charged $9.00 without my drinks.How so I get my refund?”
- “$4 fee for using my card”
Other Question:
- “Frezar”
- “Not cooling fridge”
- “Fridge required”
Compare Pepsi Customer Service To
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